Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience
Working Time: 24/7, 2 day off per week, arrange by team leaders
Venue: QTSC 1 Building, 14th Street, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
Qualification: Graduate & above
Good Communication Skills
Typing Speed 30 wpm with 80% accuracy for R/W profile
Technical Test - 80% and above
Self Confidence
Customer Service Orientation
Willing to work in shifts
Salary : Basic 11,000,000 VND
Meal 500.000VND
KPI 1,200,000 VND
Probation 2 months, full 100% salary
14 Annual leave per year
13th pay salary
Computer provided
100% English Environment
Global training program
Annual review
Annual Health Checkup.
